FAQs & Shipping

FAQs

Is Hand Dream only good to use on your hands?

No! Hand Dream is perfectly safe to use anywhere on your body that you would use your other sunscreens.

Can you use the Antimicrobial Hand Lotion on other parts of your body?

I would advise to use it strictly on your hands only unless you consult a doctor first.

Is Hand Dream and the Antimicrobial cruelty-free and vegan?

Hand Dream is vegan, cruelty-free, paraben free, sulfate free, phthalate free and fragrance free. Our Antimicrobial is cruelty-free, paraben free and sulfate free, phthalate free but does have some added fragrance and is not vegan (has honey in it).

Are your products suitable for sensitive skin?

Our products are suitable for all skin types. If you have sensitive or reactive skin we suggest you do a patch test on your inner elbow before using. Wait 24 hours and if no sensitivity or reaction occurs you are good to go!

 

CANCELLATIONS, RETURNS, INCORRECT SHIPMENTS

Can I cancel my order?

If you’d like to change or cancel your order, please email info@cloudlessspf.com as soon as possible and we’ll do our best to accommodate your request.

Can I edit my shipping address after the order is placed?

If your order is shipping to an incorrect address, please email info@cloudlessspf.com as soon as possible.

Can I return my purchase?

We hope you love your Cloudless purchase, but if not, we can help with your refund if the product is unopened and not used.  Please email info@cloudlessspf.com as soon as possible. No refunds available 30 days from the purchase date. 

My order arrived with something incorrect, missing or damaged.

If your Cloudless package arrives missing an item, with incorrect items, or with any damage to the items, email us right away at info@cloudlessspf.com Please include photos of your packing slip and any damage.